Privacy Policy
Effective Date: January 1, 2025

Tru Beauty by Trevor ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Tru Skin Analysis app.

Information We Collect

We collect the following information:

  • Account information: your name, email address, and age range when you create an account
  • Face photos: images of your face captured during a skin analysis session, transmitted to OpenAI's GPT-4o Vision API for real-time AI cosmetic skin analysis — see the "Face Data Collection and Use" section below for full details
  • Scan history: your analysis results (skin conditions, tier, recommendations) saved to your account so you can track your skin over time
  • Usage data: general app usage information to improve the experience

How We Use Your Information

  • To provide personalized skin analysis results
  • To save your scan history so you can track progress over time
  • To send skincare recommendations and tips via email if you have opted in
  • To improve the app and its AI analysis accuracy

Face Data Collection and Use

Tru Skin Analysis collects face photographs only — it does not collect, derive, or store any biometric face data, face geometry, face mesh, depth maps, or facial recognition templates. The app does not use Apple's Face ID, ARKit face tracking, the Vision framework's face detection, or any other facial-recognition or face-identification technology.

What face data we collect. When you tap "Begin Your Scan," the app uses your device's front camera to capture up to three standard photographs of your face (front, left side, and right side). These are ordinary 2D camera images — the same kind of image any camera app produces. No biometric identifiers, no facial geometry, and no face-recognition data of any kind is generated, derived, or stored.

How we use the face photographs. The photographs are used for one purpose only: to generate a personalized cosmetic skin analysis report (assessing visible skin attributes such as hydration, pore visibility, texture, and brightness). The photographs are transmitted over an encrypted HTTPS connection to OpenAI's GPT-4o Vision API, which returns a text analysis describing the visible cosmetic condition of the skin. The photographs are not used for advertising, analytics, profiling, training of any AI model, or any purpose other than producing your skin analysis result.

Third-party sharing and storage. The face photographs are shared with one third party only — OpenAI — solely for the real-time AI analysis described above. Per OpenAI's API data usage policy, data submitted through the OpenAI API is not used to train OpenAI's models and is retained by OpenAI for a maximum of 30 days for abuse monitoring purposes, after which it is deleted. Tru Beauty by Trevor does not store the face photographs on our own servers, in Firebase, or anywhere else; only the resulting analysis text and scores are saved to your account in Firebase Firestore so you can view your skin journey over time. The face photographs are not shared with any other third party, advertiser, analytics provider, data broker, or affiliate.

Retention. Tru Beauty by Trevor retains face photographs for zero days — they exist only in transit to OpenAI during the scan and are immediately discarded once the analysis result is returned. OpenAI retains submitted images for at most 30 days under its API policy, after which they are permanently deleted by OpenAI. The textual analysis results (not the photographs) are retained in your account until you delete an individual scan or your entire account, which you can do at any time using the in-app Delete Account button — this permanently removes all scan history and account data from our systems.

Where this information appears in this policy. The collection, use, disclosure, sharing, and retention of face data is described in this section, titled "Face Data Collection and Use", of the Tru Skin Analysis Privacy Policy.

Data Storage

Your account profile and scan history are stored securely via Google Firebase (Firestore). Firebase uses industry-standard encryption at rest and in transit. For more information, see Firebase's Privacy Policy.

Third-Party Services

  • OpenAI — processes face photos for AI skin analysis. See OpenAI's Privacy Policy.
  • Google Firebase — authentication and secure data storage.
  • Apple Sign In — optional sign-in method. Apple may provide a private relay email address.
  • Google Sign In — optional sign-in method.
  • Alastin, SkinBetter Science, SkinMedica — affiliated skincare brands linked for product purchase. These brands have their own privacy policies.

Your Rights & Account Deletion

You may delete your account and all associated data at any time directly within the app by tapping Delete Account on the home screen. This permanently removes your profile and all scan history from our systems.

If you are located in the EU/EEA, you have additional rights under GDPR including the right to access, correct, and request erasure of your personal data. To exercise these rights, contact us at info@trubeautybytrevor.com.

Email Marketing

By creating an account and consenting, you agree to receive personalized skincare tips and recommendations via email based on your skin profile. You may unsubscribe at any time using the link in any email we send.

Children's Privacy

This app is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has created an account, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact

Tru Beauty by Trevor · Las Vegas, NV
info@trubeautybytrevor.com

Terms of Service
Effective Date: January 1, 2025

By creating an account and using the Tru Skin Analysis app, you agree to these Terms of Service. Please read them carefully.

Not a Medical Device

Tru Skin Analysis is not a medical device and does not provide medical diagnoses. Results are AI-generated assessments for informational and wellness purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment from a licensed dermatologist or healthcare provider. Always seek the advice of a qualified medical professional for skin concerns.

Use of the App

You may use Tru Skin Analysis for personal, non-commercial purposes in accordance with these Terms. You agree not to misuse the app, attempt to reverse-engineer it, or use it for any unlawful purpose.

Camera & Photo Consent

By using the scan feature, you consent to capturing photos of your face for AI-based skin analysis. These images are transmitted securely to OpenAI for real-time processing and are not permanently stored by Tru Beauty by Trevor after your results are generated.

Age Requirement

You must be 18 years of age or older to create an account and use this app. By creating an account, you confirm that you are at least 18 years old.

Account & Data Deletion

You may delete your account and all associated data at any time from within the app. Upon deletion, your profile and scan history are permanently removed from our systems.

Product Recommendations & Affiliate Disclosure

Product recommendations are AI-generated based on your scan results and are not a substitute for a professional consultation with a licensed provider. Tru Beauty by Trevor may earn affiliate commissions on purchases made through links in the app.

Email Marketing Consent

By creating an account, you consent to receive personalized skincare tips and suggestions based on your skin profile from Tru Beauty by Trevor via email. You may unsubscribe at any time using the unsubscribe link in any email we send.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@trubeautybytrevor.com if you suspect unauthorized use of your account.

Limitation of Liability

To the fullest extent permitted by law, Tru Beauty by Trevor is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this app or reliance on AI-generated skin analysis results.

Changes to Terms

We may update these Terms from time to time. Continued use of the app after changes are posted constitutes your acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.

Contact

Tru Beauty by Trevor · Las Vegas, NV
info@trubeautybytrevor.com